Below you can read our Privacy Policy. You can also download it as a PDF.

1. Introduction

1.1. This statement describes the privacy policy of Thermen Berendonck B.V. (Chamber of Commerce 60301929) regarding the processing of personal data.

1.2. Thermen Berendonck offers various services through its websites, such as (but not limited to) purchasing subscriptions or gift vouchers, entry tickets, or making a reservation for a visit to the thermen, booking treatments and packages, subscribing to newsletters, or booking workshops or courses. In doing so, Thermen Berendonck also processes sensitive personal information (personal data). In some cases, Thermen Berendonck collaborates with other companies and institutions, such as partners in (online) services, for website maintenance, reservations, and/or newsletter distribution.

1.3. Thermen Berendonck handles your personal data with care and adheres to applicable privacy laws, including the General Data Protection Regulation (GDPR).

2. Contacting Thermen Berendonck

If you would like to contact Thermen Berendonck regarding this statement, you can do so via the contact details below:

• Phone: 055 - 368 2640 (Monday to Friday, 9:00 AM to 5:00 PM)
• Email: privacy@thermenberendonck.nl
• Website: www.thermenberendonck.nl
• Mail: Attn: Privacy Officer Thermen Berendonck – P/A: Bloemenksweg 38, 7383 RN Voorst

3. Use of Personal Data

When using our services and website(s), you may enter personal data or leave certain information behind. Thermen Berendonck does not always process all entered or left data. The data processed by Thermen Berendonck depends on the type of service you use and the functionalities of our website(s). For example, Thermen Berendonck only processes your email address when you subscribe to the newsletter, or (in the future) your name, phone number, and email address when you make a reservation for a service, and/or your address details for region-specific marketing activities.

4. Personal Data

4.1. Depending on the services offered, Thermen Berendonck may process the following personal data:
(a) name
(b) address
(c) phone number
(d) email address
(e) gender
(f) date of birth
(g) bank details for billing
(h) technical measurement data from equipment, such as an IP address, MAC address, cookie identifiers, and your browsing behavior on our website(s)
(i) certain medical data when booking a training or course, always provided voluntarily

5. Purposes

5.1. We process the above data for one or more of the following purposes (depending on the services or functionalities you use):
(a) to enable you to use services via Thermen Berendonck’s website(s) (without providing this data, Thermen Berendonck cannot offer these services);
(b) registration for an event or newsletter;
(c) marketing, including sending information, invitations, or announcements;
(d) evaluation of events and services;
(e) handling recruitment procedures;
(f) to make use of all functionalities and services on Thermen Berendonck’s website(s);
(g) to improve Thermen Berendonck’s website(s).

6. Sharing Personal Data with Third Parties

6.1. Thermen Berendonck will not share your data with third parties without your consent, except for those parties that help Thermen Berendonck deliver services.

6.2. If Thermen Berendonck shares your data with a third party, Thermen Berendonck ensures your data is not used for other purposes. This processing of personal data is documented in a processing agreement, in which it is agreed that your data will be deleted once it is no longer needed for our work.

6.3. Thermen Berendonck will not provide your data to other parties unless legally permitted or required to do so.